FOS provide accessible, fair and independent dispute resolution
All reputable professions are governed by a strong Code of Practice – and insurance broking is no different.
The Insurance Brokers Code of Practice is an agreement between NIBA and its members (and other brokers who subscribe to the Code), which sets out the minimum service standards that clients can expect from brokers. It also outlines how complaints and disputes regarding potential breaches of the Code can be resolved.
The Code aims to:
- build professional competence in the broking profession; and
- increase consumer confidence in insurance brokers – and the role they play in the insurance process.
The service standards outlined in the Code are also aimed to safeguard self-regulation of the broking industry.
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WE LOVE TO HEAR
“What our customer have to say”
``They are always available when I need them… They really do offer complete peace of mind``B&B Total Supplies
``Trustworthy and reliable. Trust The Team will always do the right thing, Both right cover and right thing by the whole company``CB Transport
``What a fantastic team at Ausure Horizon, David Summers and his team are exceptional. This is what sets them apart from their competitors, their client relationships and the all the hard work they put in to get the best result for us.I would not hesitate in recommending David Summers and his Asure Horizon team``Charlestown golf
``Ausure Horizon are there when I need them``Dittons Bulk Haulage
``No Hassle Insurance Broker, Nothing is ever a Problem``Farrelly Construction
``Went the extra mile, always get the best deals, huge savings. Always there when we need them``Goldsprings
``We rely on and trust Ausure to provide Groundsearch with adequate on-goingbusiness insurance. You know the nature of our operations and our requirements
through discussions at our office and we are confident that any question will be
answered in a quick and professional manner.``Groundsearch
``Dave’s a really good bloke with a penis nearly as big as mine” & “insurance is about trust and relationships, that’s why I stick with these guys``Ben Livingstone``No One does it better!``I can Dig It
``I use Ausure Horizon because they make me feel safe, the one on one customers service and the overall high standard of service that the whole team provides.``Lakeview Blinds``Ausure Horizon are really thorough, they chase everything through to the end, they don’t need following up and they get results!``Lucky’s Scrap Metal
``he sticks with arseholes as you end up like em” & “Good service, good pricing & always contactable always approachable – always on our Side & Team player``Maitland Saleyards
``service.. the individual service``Newcastle Jet Ski and warners bay tyre and mechanical``Go above and beyond to get your claims paid… Hassle Free!``Specialised Equipment Xpress